Return & Exchanges
At Herbal Store, customer satisfaction is important to us. We offer a 7-day return and exchange policy from the date your order is delivered.
Returns
You may request a return within 7 days if:
- You received the wrong product.
- The product arrived damaged or defective.
- The product is unused and remains in its original packaging.
Exchanges
If you receive an incorrect or damaged product, we can arrange an exchange for the correct product, subject to availability.
Important
For health and safety reasons, opened or used medicines may not be eligible for return or exchange. Please contact us before sending any product back.
To request a return or exchange, contact our customer support team with your order details within 7 days of delivery.